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Frequently Asked Questions

What is your shipping Policy?

Our fulfillment vendor, Bay Photo, will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped. If you live outside of the continental U.S., or have questions about shipping, please contact Bay Photo at +1 800-435-6686.

What is your Policy on Returns/Exchanges/Refunds? 

We encourage you to use the Augmented Reality feature on your smart phone or tablet to preview the art on your wall. If your print arrives damaged, please keep all packaging and contact support@bayphoto with your order number for instructions. If you're simply unhappy with your print, we will accept returns shipped no more than 7 days after receipt of purchase. Please use the contact form for assistance. 

How can I keep up with your new work?

We will regularly update the website with new work, and you may also sign up to receive quarterly updates, including upcoming events and new works.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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